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Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is strictly for internal review, to improve the content of our Web page, to customize the content and/or layout of our page for individual consumer and use by us to contact consumers for marketing purposes. We will never release your information without your consent and we will never sell your information to another party.
If you do not want to receive e-mail from us in future, please let us know by sending an email using the form provided in our Contact Us page or writing to us.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and / or service(s) or any misuse of the product(s) and / or service(s) in a manner not in accordance with their intended use.
The owners of this site expressly disclaims any and all liability (including liability for negligence) in respect of use of the information provided. We recommend you seek independent professional advice prior to making any decision involving information presented in this website.
Shipping
At the moment, we only ship to USA and there is a shipment fee for delivery. Your orders will be processed and typically shipped within 3 business days by DHL Express. You will be promptly notified of your Air Waybill number by email.
Shipments will arrive in 3-5 business days (Air Freight Express) depending on location and customs clearance. Therefore, you should receive your shipment in just about 7 working days or less.
Typically there is no tax levied by US customs on our educational puzzle, though any tax incurred will be the responsibility of the buyer.
For Singapore customers, please call us at (65)6223-7876 to enquire about our special offer for our "Keep Learning Puzzle" at our centre.
Please note that our shipper, DHL Express is committed to providing the best delivery network, which includes coverage to remote areas across the world (typcially only 2% of all DHL's worldwide shipment). In the highly unlikely event that your shipping destination belongs to these remote areas, we shall get in touch with you again and request for your authorization to make additional payment (as levied by DHL Express) to process the shipment.
If you have any questions regarding your orders, please email us using the feedback form on our Contact Us page.
Payment Terms and Options:
We are a safe, highly secured industry leading 128-bit Secure Sockets Layer (SSL) protocol e-commerce website with full facilities payment gateway for your shopping convenience and complete peace of mind.
Encrypted Data Transmission: This Web site can secure your private information using a VeriSignTM SSL Certificate. Information exchanged with any address beginning with https is encrypted using SSL before transmission.
To purchase our products, just select your items, add to your shopping cart, have your VISA/Master/Diners card number ready and follow on-screen instructions to complete the process.
Your credit card information is fully encrypted and is only for the purpose of payment. We will not release or sell your information to any third party.
For your convenience, we accept major VISA, Master and Diners credit cards.
Customer Service:
The fastest and easiest way is to email us by using the form provided in our Contact Us page. You will typically get a personal response within one business day.
Returns:
We check our products 100% before shipment so you will not have to worry about manufacturing defects. Any shipment damage can be taken up with the shipper should you discover any upon receipt.
At our Store: Your Complete Satisfaction is our Goal and we are confident that you will find our unique products of high quality and excellent educational value. Nevertheless, we suggest that you browse through our product description and FAQs first so you will be happy with your purchase.
Because of the nature of the product, we regret that product return is not feasible and there is no refund. You can be assured each product you receive is brand new.
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20 Kramat Lane, #04-09 United House, Singapore 228773 (Orchard Road area, near Dhoby Ghaut MRT).
Customer Care - please call (65)6223-7876, to email us: please use the feedback form on our Contact Us page.
Copyright 2005 Leo Magan Speech Sanctuary Pte Ltd. All rights reserved.
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